Junior Collections Representative

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We are looking for a Junior Collection Representative to join our Internal Finance team.

You will dive into the following responsibilities:

  • Daily manual calls to past due customers
  • Be logged into the predictive dialer system and be available for incoming answered calls
  • Bring back the past due clients and advertise the products of the company
  • Follow up and approve with new accounts referred by overdue customers daily
  • Maintain e-mail communication between the company and overdue customers
  • Be logged in dialer application and be available for calls from the inbound queue
  • Handle any other tasks provided by the supervisor
  • Daily reporting& updating of the accounts
  • Assists in billing and invoicing customers

What you bring with you:

  • +6 months in credit, customer service and/or collections experience in a financial B2B/B2C environment
  • Basic Excel Knowledge
  • Very good English communication skills, both oral and written
  • Spanish – beginner/intermediate
  • Ability to prioritize workflow to meet department objectives
  • Flexibility and patience to accept and embrace change.
  • Integrity, effective negotiation skills, results orientated, drive to learn and improve.

What we offer:

  • International company with international mindset
  • Unique team spirit and informal work environment
  • Flexible working hours and WFH opportunity
  • Welcome gift
  • Training opportunities and career growth program
  • Work with talented and collaborative coworkers who will support you and help you grow
  • Additional perks as part of our culture: parties, team buildings, diverse Fun at Work activities every month

 

Show your potential and get to know us!

 

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