Junior HelpDesk Administrator
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We are looking for an IT Helpdesk Administrator to join our Internal IT team to create the best internal IT experience through strong collaboration across internal functions.
Responsibilities:
- Resolve various technical problems ranging from PC’s, Laptop’s, hardware, software, network printers
- Troubleshoot user accounts, creation, deletion, permissions on the file server, password change/reset
- Solve and updated tickets received on IT Helpdesk
- Email: Create email accounts, distros, aliases, archives user support
- Support for remote users
- Inventory, monthly and yearly cleanup
- Purchase IT small equipment’s (laptops, PCs, printers, accessories)
Educational Requirements
- University Degree in Telecommunications / Computer Science
What you bring with you
- First professional experience in IT support and / or IT administration
- English communication skills
- Will to learn and improve your IT skills
- Great communication skills and desire to offer IT support
- Positive and optimistic approach to problem-solving
- Team player
- A “can do” approach to work
- Persistence and to seek alternative solutions
- To do things before being asked or forced by events
What we offer:
- International company with international mindset
- Unique team spirit and informal work environment
- Training opportunities and career growth program
- Work with talented and collaborative coworkers who will support you and help you grow
- Additional perks as part of our culture: parties, team buildings, diverse Fun at Work activities every month
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